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Can I change my website’s PHP configuration? Yes, you can. This is available via the Control Panel > PHP Configuration section. Alternatively, you can create a custom file in your webspace… 2 min read 21923 1 Can I view my FTP, email address or database passwords? We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first… 1 min read 40135 How can I modify my hosts file? Your machine's local hosts file allows you to overide DNS for a particular domain or subdomain name. This is a great way to test the site ahead of… 2 min read 26907 How can I take a backup copy of my site using Timeline Backups? When clicking on the Timeline Backup icon in the control panel home page under the "Web files" section you have the option to Take a Snapshot. This… 2 min read 27404 How do I change PHP version? As standard, we run PHP 7+. If you wish to switch version, head to Control Panel > “Switch PHP Version” Our Linux platform has the ability to run… 1 min read 21466 How do I create custom nameservers? ( reseller ) Step 1 – Glue Records / Host Names Since your domain name has a registrar such as GoDaddy, Namecheap, Enom, Network Solutions, or Reseller Club or… 2 min read 10863 How do I get support from Arahoster? If you're unsure about what products you require from Arahoster, you can contact us via a sales enquiry.  There are a few channels of support:… 1 min read 19490 2 How do I set up Automatic Timeline Backups? With our Timeline Backups product, automatic snapshots of your website files and databases are taken on a daily basis, and can be restored at any… 2 min read 11177 How do I use the Arahoster File Permissions Checker? The Arahoster File Permissions Checker allows you to easily view and fix file permission issues which don't match our recommended settings. To use… 1 min read 22113 How do I use the free Arahoster Website Malware Scanner? One of the major problems with malware is its persistence. This is why Arahoster’s free Website Malware Scanner makes daily scans of all the sites… 4 min read 25643 2 How do I view the most recent backups taken by Timeline Backups? Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days.If you have the Timeline Backups… 1 min read 41998 3 Is ionCube PHP Loader installed? The availability of ionCube can differ between our different platforms and PHP versions. Linux: ionCube Loader is available on our Linux platform… 1 min read 24565 3 Temporary URLs: what are they and what are they used for? When you create a hosting package you're given a temporary URL.  There are a few reasons why you may want to use the temporary URL. Viewing a… 3 min read 31304 What are Arahoster's name servers? Our name servers are the following: ns1.stackdns.com ns2.stackdns.com ns3.stackdns.com ns4.stackdns.com These name servers will be automatically… 1 min read 21824