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Can I add SPF records for my domain name?
Sender Policy Framework (SPF) records help reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability…
Can I import contacts to webmail?
Yes, you can import a contact list from a previous mail client into Arahoster webmail. To do so:
Log in to Webmail for the mailbox.
Head to the…
How can I change my mailbox password?
Changing passwords for any mailbox can be done through the Control Panel.
Log in to Control Panel
Choose Email Accounts under Email.
Simply…
How do I check mailbox usage across packages in Control Panel?
Arahoster provides a simple and easy way to monitor mailbox sizes across the packages and sites within your Control Panel account. This allows you to…
How do I create an email account for my domain?
Creating a new email account for a domain name is done through Control Panel.
Log in to Control Panel through the client area
Select Email…
How do I stop emails going to junk?
Here are the best ways to stop emails from being put in the junk mail folder.
Add an SPF Record
SPF - Sender Policy Framework records help reduce…
How do I whitelist all email from a specific domain / mailbox?
If you want to allow all emails to be received from a specific sending email address - so that even mails classed as 'junk' will arrive - then you…
Should you use POP3 or IMAP?
Both IMAP and POP3 are protocols that allow you to receive e-mails from a remote server. Your e-mail client uses these protocols to connect to your…
What are my email sending limits?
Email Account Limits
The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail…
What are your mail DNS records?
Any domain name using our nameservers will automatically have 'smtp', 'pop3' and 'imap'.your-domain.tld hostnames created, and MX records…
Why are emails not forwarding?
The primary reason for mail not being forwarded is if it is being classed as spam. If an email has been designated as spam, it may be received by one…
Why can’t I send emails?
There are a few very common reasons why you may not be able to send emails.
Are your email settings correct?
Make sure the email account…
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it half an hour.
Mailbox password changes, webmail…
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