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Can I add SPF records for my domain name? Sender Policy Framework (SPF) records help reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability… 2 min read 24497 Can I import contacts to webmail? Yes, you can import a contact list from a previous mail client into Arahoster webmail. To do so:  Log in to Webmail for the mailbox. Head to the… 1 min read 23455 2 How can I change my mailbox password? Changing passwords for any mailbox can be done through the Control Panel. Log in to Control Panel Choose Email Accounts under Email. Simply… 1 min read 25622 2 How do I check mailbox usage across packages in Control Panel? Arahoster provides a simple and easy way to monitor mailbox sizes across the packages and sites within your Control Panel account. This allows you to… 1 min read 49895 How do I create an email account for my domain? Creating a new email account for a domain name is done through Control Panel.  Log in to Control Panel through the client area Select Email… 1 min read 23066 How do I stop emails going to junk? Here are the best ways to stop emails from being put in the junk mail folder. Add an SPF Record SPF - Sender Policy Framework records help reduce… 3 min read 55482 How do I whitelist all email from a specific domain / mailbox? If you want to allow all emails to be received from a specific sending email address - so that even mails classed as 'junk' will arrive - then you… 1 min read 26694 Should you use POP3 or IMAP? Both IMAP and POP3 are protocols that allow you to receive e-mails from a remote server. Your e-mail client uses these protocols to connect to your… 2 min read 20564 What are my email sending limits? Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail… 2 min read 22932 What are your mail DNS records? Any domain name using our nameservers will automatically have 'smtp', 'pop3' and 'imap'.your-domain.tld hostnames created, and MX records… 1 min read 20231 Why are emails not forwarding? The primary reason for mail not being forwarded is if it is being classed as spam. If an email has been designated as spam, it may be received by one… 1 min read 40476 Why can’t I send emails? There are a few very common reasons why you may not be able to send emails.    Are your email settings correct? Make sure the email account… 2 min read 24998 2 Why do I get “Mailbox does not exist” bounceback from a brand new mailbox? Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it half an hour. Mailbox password changes, webmail… 1 min read 70428 2